hope akello

experience / interaction / code / product / service design

At the intersection of design, technology, and collective well-being, I design systems that invite people to play, learn, and connect.

Patient journey map for the UBC Pharmacists Clinic

UBC Pharmacists Clinic MACs

Service design to streamline operations and enhance care delivery at a university healthcare clinic.

Service Design / Information Design / UX
Looping gif of word bubbles being clicked and moved around in the Career Pathways tool

Creative Careers

Interactive career tools developed to improve advising and student engagement.

Interactivity / Information Design / Web

Several screenshots of digital forms created for the UBC Pharmacists Clinic

DTP Tracker

Prototyping an internal tracking system to help pharmacists track and manage drug therapy problems.🡭

Service Design / Research / Information Design / UX